Ideation - Iteration - Validation. One platform, finally!
Drag, Drop and Go.
Launch custom branded insight communities in minutes.
See customer ideas, surveys and focus groups in one dashboard.
Integrated ideation, qualitative, quantitative.
Code and deploy powerful focus groups and surveys in minutes.
Open Innovation and Ideation Sessions.
Create as many sessions as you want.
Broad and general or focused around your next product launch.
Easy voting, commenting and following. Even collect ideas directly on your website using our widget.
Get The Best of Both Worlds.
Include qualitative and quantitative questions in the same feedback session.
Users move seamlessly between survey and focus group type interactions.
Deep Insights with Digital Journals.
Easily collect any type of data over time with our Digital Journals (surveys, text, images, video).
Shop-alongs, in-home ethnography, diaries, trackers and more.
Instant Ah-has. Live Chat.
Capture immediate feedback with live chat.
Moderate and participate across any device. Seamless client back room. No software to download. No hassles for you.
Deploy across any platform – phone, tablet, PC, web widgets.
Same awesome experience. One database and report for you.
Management Made Simple.
Segment, append, track, filter and invite – all in one place.
Crowdsource ideas with group brainstorming. Commenting, rating, and voting help you prioritize ideas and drive on-target innovation.
Interactive discussions capture in-depth insights. Collect text, images, or video on the soccer field, in a store, at home – anywhere.
Get answers fast. Deploy powerful, engaging surveys across any device in minutes. View and securely share real-time results.
In isolation, our feedback tools are each powerful enough to show you the insights you need to build a better business. Together, they are revolutionary. Go from ideation to optimization to market dominance in a single platform.
CENTRALIZE SO YOU CAN STRATEGIZE
Get quantitative, qualitative, and open innovation insights all in one place. No matter which tool you use, you get unparalleled user experiences — from your internal teams to research participants.
Drag, drop, and go with our secure, scalable, cloud-based platform. Instant access and updates. No custom coding or IT resources needed.
Upload an email list, use our web widgets, and share on social platforms. Easy unified tracking and omni-channel recruiting make it fast to start, and easy to scale.
Grow your community — from 10 to 10,000 participants — to gain ever more powerful insight opportunities. From day 1 to day 365, an entire year of responsive research costs less than a single, traditional research project.
Monitor community activity, launch research engagements, and analyze results all in one place. Real-time views and feeds make it simple.
Easily design surveys, focus groups, or ideation sessions with branded or unbranded options. Engage participants with your brand, or conduct research without revealing your brand identity.
Built based upon our experience providing valid global, cutting-edge, boardroom-ready, market research. Our survey templates and question library make it easy to get up and running.
Get feedback, anywhere, anytime across any device. No apps to download, no software updates needed. A beautiful, easy experience for you and your customers.
Videos / Photos
Videos + Photos
Make your research media-rich. Use videos and photos to stimulate feedback, or allow participants to respond with media for deeper insights. Conduct ongoing, digital diaries for rich ethnography.
Find participants based on your needs of the moment. Target customer segments, prospects, or recruit a demographic you need to know more about. Manage ad-hoc panels formulated for any research need.
Social or Private
Social or Private
Leverage the power of social networks or select smaller groups — customers, employees, anyone! — for invite-only feedback. Secure URLs are automatically generated for private research engagements.
Offer the right incentives to stimulate participation. Easily manage distributions to reward or thank respondents — and keep them interested in participating when you need them again.
Connect with any member or segment of the community with fast invites, easy recruiting, or quick calls for open participation. Integrated one-to-one or group emails make it easy.
Get a weekly summary of insight community activity. Set up automated notifications so you and your stakeholders can respond to key developments with ease.
Centralize research assets to save time and create efficiencies. Organize team documents, photos, videos, or other files you need — and easily grab them for later re-use.
On Demand Reporting
On Demand Reporting
Analyze qualitative and quantitative data in one place. Share secure, real-time results and feeds, anytime. Simple exports to Excel, SPSS, or PDF. Interactive charting, word clouds, and more.
Get awesome support from our team in Austin, TX. Call us for a live demo and introduction tailored to your business needs. We’ll set you up with everything you need to hit the ground running. We’ll hold hands and skip into insight nirvana.
The first step to improving your business is to listen. Turn existing relationships and social conversations into real-time feedback and actionable insights.
Our all-in-one insight community and customer feedback solution provides surveys, live chat, focus groups, discussion forums, digital journals, ideation, and panel management – in a simple, single platform that works across any device for true on-demand, in-context insights.
icanmakeitbetter is part of Sentient Services – a Knowledge Studio. We combine the knowledge to lead, and the tools to connect with customers through research, customer innovation and technology.