From small teams to enterprise-wide initiatives and
from DIY to turn-key services, we’re here to help you
make responsive research part of your daily business process.
IT’S NOT SCARY
Your insight community provides real-time access to real people which makes research and innovation simple, easy, and actionable. Get all the support and services you need from our friendly team here in Austin, TX. We make the complicated simple.
With icanmakeitbetter, you not only get incredible software, but all the support and services you need. We provide a dedicated community manager to handle all aspects of managing your community.
Here’s what you get:
We set up and launch a customized community for you, with full branding, team training, and launch content creation. We give you everything you need to get your insights community up and running quickly.
We deliver the haystack and the needle with recruiting roadmaps that take you from start to finish. We’ll draft your screener, create user profile surveys, and help you leverage databases, social media, and website traffic to ensure you get the right people, right away
We provide you with monthly health reports, activity planning, research roadmaps, member support, and ongoing community optimization. We give you everything you need for a healthy happy community.
FULL SERVICE RESEARCH
If you want to engage and collaborate with customers, improve your marketing, and grow your business but you’re not sure where to begin, we can help. Our experts can create a quick and easy program to get the data and insights you need. Here’s what we offer:
We work with you to understand your business objectives, then recommend the right research methodology for your unique needs. We guide you ever step of the way, so you can get the right insights in the right timeframe.
Survey and Guide Development.
We create nuanced research instruments that separate meaningful results from noise. We’ll help you leverage your insight community to move beyond meaningless averages to the genius of an idea revealed.
Fieldwork and Moderation.
You’re in good hands with our research experts. From sampling to moderation to incentive management, we manage all the little pieces to ensure your project runs smoothly, start-to-finish.
Reporting and Presentation.
We deliver in-depth analysis, voice-of-customer highlights, and actionable insights ready to share with your stakeholders. Our boardroom-ready presentations create research heroes every time.
HIT THE GROUND RUNNING
It’s easy to get started with our easy, DIY features or with a full-service solution from our team. Request a demo today, do responsive research tomorrow.
The first step to improving your business is to listen. Turn existing relationships and social conversations into real-time feedback and actionable insights.
Our all-in-one insight community and customer feedback solution provides surveys, live chat, focus groups, discussion forums, digital journals, ideation, and panel management – in a simple, single platform that works across any device for true on-demand, in-context insights.
icanmakeitbetter is part of Sentient Services - a Knowledge Studio. We combine the knowledge to lead, and the tools to connect with customers through research, customer innovation and technology.